Bauman Rare Books

Managing One-of-a-Kind Retail Operations

Automating business processes and growing web-sales for a traditionally brick-and-mortar luxury retail brand.

With their combination of highly customized processes, one-off inventory items, and personalized sales and marketing strategies, Bauman Rare Books needed a solution to centralize and integrate a number of systems into a single application. BSpace, a custom application built by Brio, is Bauman’s one-stop-shop for their back office needs; it includes everything from inventory, sales, and reporting to website management and catalog production.  

The Solution: Web-Based ERP Application

    • Moved a legacy desktop program to the web.
    • Integrated over 100 thousand offline images for inventory items with the system, allowing sales staff instant access to images for generation of custom quotes and sales collateral.
    • Prevented duplicate sales by taking a paper-based process and creating an invoicing system that logs sales and tracks inventory in real-time.
    • Created built-in collaboration tools to help staff at 3 different locations manage and communicate about sales and marketing efforts.
    • Integrated their website and enabled non-technical employees to update the eCommerce site.
    • Developed an eMarketing plan that doubled website sales in 1 year.

David, Adam, Leah and the software developers at Brio became more than just our software guys - they became a business partner we could rely on as a member of our team.
- Stephen Moosbrugger, Inventory Manager at Bauman Rare Books

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